I came in for a computer update and let them know time was important. I have never used this dealership until I bought my new vehicle, but I have always been treated with the best customer service. They go above and beyond to answer my questions concerning tires to backup lighting. Thank you for your great service.
Simply impressed with the service provided. From start to finish, I was in constant contact with my mechanic who went above and beyond what I expected from a mechanic. To call what I received customer service does not do justice to how I felt after receiving my buick back. Promote this man before a rival dealership attempts to steal him from you. No joke; he almost persuaded me to get another buick based solely on his interactions with me and my vehicle.
I always have a great experience at Chevrolet Buick GMC of Fairbanks. The team is very efficient, very friendly and very helpful.
I had my 2016 Buick Encore in for routine warranty services and they not only got my car in immediately (I was actually there to drop it off overnight for an appt the following day), they had it complete in about 40 minutes and I was able to drive home that night!
This is the third car we've purchased from this dealership, all from the same sales person. Harley Laboda is professional and friendly. He knows about all the cars he showed us and it shows because he mentions all the little things you don't notice right away. I would definitely recommend him to anyone I know looking to buy a new car.