John Miller and Harley Laboda were both extremely helpful and made my buying experience a joy! My first time buying a vehicle by myself, I was a little over whelmed , my husband always did the deals! I told them what i could afford and even though i went a little over what i wanted to pay a month, I now am the proud owner of a 2017 Silverado that i love! You have two wonderful gentlmen working for you and i will not hesitate to recommend John to my family and friends. John has called me already to make sure everything was fine and told me to call anytime if i had a question or problem. They were both very professional, and i really appreciated both of their help in my purchase ! With employees like these two gentlemen you should have no problem being the number one dealership in Fairbanks!
My experience with Chevrolet was a great! I was greeted by staff in a courteous manner. My Chevy dealer Clayton, was professional, kind, and courteous. He took time to show me all the features in the vehicle. He did not rush me into making a decision immediately.
I was standing and waiting for about 10 minutes before anyone acknowledged me. I understand that the two women working were busy with customers but a small, 'Hey sir, we'll be with you in a moment.' Isn't too much to ask for. This was when i went in to drop off my car and to pick up. Better customer service would make a world's difference and give a clear understanding rather than feeling ignored as a customer. That being said they were still friendly, knowledgeable and helpful.