At first, my experience started out a little rough. Lost my appointment in the system. Okay--an hour or so wait no big deal. Then what really turned things around was when after my car was finished they told me that they pushed my service up a couple of spots so I wasn't sitting there all day. 10 out of 10. Excited for my next service knowing I will get the best customer service. Thank you Chevy of Fairbanks. You rock. ????