This was my first time buying a brand new car and my expectations were far exceeded! Rick took great care of me from the time I scheduled my test drive with the Buick Encore, to even now. He was patient, gave me all the details about the car, and ensured the process was as smooth as possible. I would definitely recommend him and Lithia to everyone I know. Thank you for the great experience!
Very helpful and quick service
This was my very first brand new vehicle and from the moment of my first inquiry online, to talking on the phone, to meeting the salesman Nick in person and the sales manager Carlos and driving off in my brand new 2018 Chevy Silverado I was treated like family with kindness and exceptional service!! The entire team went out of their way to ensure I found the exact truck I was looking for and spent the time to show and explain all the different features it had. Thank you Fairbanks Chevrolet for making this a truly great experience and to Nick Zapata for helping me find and take home the truck I have always wanted!! I left feeling that if any issues ever came up that this dealership would go out of their way to ensure I would be taken care of no matter what. Truly a great team at this dealership to deal with from management to sales to finance to the service department. Next time I am in the market for another vehicle I know just where to go first.
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